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) and you didn't get them, I guess you have some cause for complaint. We were told we were getting " German mono poly panels" and an "upgrade on the inverter to accomodate future expansion".
The panels are 1.5kw and the inverter will allow for one extra panel, not much growth.
Will post our outcome It seems that you have a certain misunderstanding of what efficiency means.
As far as you are concerned, efficiency is irrelevant.
I don’t condone dishonest means of conduct louring clients into a false sense of security. I don't condone anything Modern have done, or the way they work and I am sorry that you got stung by them.
My gripe is that I was told I was paying for a top of the range product and I didn’t get anything close to it. But what is it exactly they said you were getting, that you did not get? jyavenard's point about the panel efficiency being irrelevant is largely correct.
If it is a real (demonstrably true) figure it might be an idea to state where you are, orientation of panels and pitch of roof with some output figures to allow an evaluadtion (of sorts) by forum members.
If it is a real (demonstrably true) figure it might be an idea to state where you are, orientation of panels and pitch of roof with some output figures to allow an evaluadtion (of sorts) by forum members At 15 degrees pointing west, I think to achieve the 25% efficiency we would have to strap your house to rocket and shoot it in to space :) Modern, Citisolar and few others have made their bread and butter from over selling their products at an unrealistic prices.
They rely on the customers naivety of solar products and if you get burnt by anyone, spread the word, and try to stop the rot from continuing to spread (like you have done, great work!! Likewise if you have a great experience spread the good word as well.
Our only hope was to try ACCC which now has lead to us taking them to task through the courts.
We are hoping to find others who are willing to provide a stat declaration stating their experience with the above mentioned company.